Our success model is the consistent delivery of high quality service to our customers. Coastal has created an organizational structure designed to promote individual excellence and innovation, encourage responsible decision making and ensure an equitable balance of authority and accountability. The emphasis has been focused on cultivating a working environment with common objectives, each understanding the organization's goals and expectations and their role in achieving them. Our key people are included as part of our planning process, their ideas are actively sought, considered and used when appropriate. With this approach everyone wins, the customer, employees and the Company. Every one of our jobs is personally guaranteed by our service professionals to ensure complete customer satisfaction.
Site inspects are made periodicly by our Field Operations Managers to guarantee our services meet the requirements of our customers and state and federal agencies. Maintaining a safe and hazard-free work environment is high on our priority list.
Our field people participate in a monthly bonus program that is based on performance and quality control. The region with the highest score earns the highest bonus. This keeps everyone striving for the same common goals.
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